All orders are shipped with UPS Ground. Shipping times will vary based on distance, but your tracking information will be updated with more precise delivery details. Most orders will arrive within a few days to a week from the time the order was placed, but delivery within a certain time frame is not guaranteed. ***Beers are not refrigerated during the shipping process. Please note that we do not issue refunds for warm beer.

When you order a Beer Fridge subscription and become a member, shipping is free on all products! If you make a single purchase without a club member subscription, your shipping cost will be calculated at checkout according to your shipping destination. Our shipping fee is calculated by package weight and shipping distance.

Club Member Subscriptions: free shipping on all products
Single purchases and gifts: shipping is calculated at checkout

Many states enforce limits on the amount of beer that can be shipped to a customer within a given timeframe. Currently, we only ship within our home state of Washington which has no direct to consumer shipping limits on craft beer. When we offer shipping to more states, we will update our shipping limits below by state.

Yes, someone 21+ will need to sign for your package. Multiple orders or large orders requiring multiple boxes may arrive separately. If no one is home to accept the delivery, UPS will attempt to redeliver three times. If you refuse delivery or your package is undeliverable, your order will be returned to Beer Fridge and we will refund you minus a $25 restocking fee. The person named in the order does not need to be present to accept the delivery as long as someone 21+ is available to receive it.

Merchandise shipments do not require a signature, and may be left at the door.

Once your order is packed, we hand it off to UPS. They will contact you via the email address linked to your Beer Fridge account with tracking information, and you will be able to communicate directly with them regarding any shipping questions. UPS recommends signing up for My Choice for free on ups.com to allow you to see the most up-to-date delivery information.

If you use AppleID to create your account, your information (including your email address) is hidden from the app. If you do not receive tracking information by the end of the day on which you placed the order, please reach out to us at help@getbeerfridge.com and we can forward that number to you. You can also find your tracking number in your account on our website under “orders,” although your order status may not be as up-to-date on the website as it is in the UPS portal. To ensure that you can receive email shipping notifications from us, you may wish to create an account connected to an email address you use regularly. The email address on an existing account cannot be changed for security reasons.

Once your order leaves our facility, you will need to contact customer service at UPS directly. However, you can also let us know at help@getbeerfridge.com if your order is delayed and we will help if we can.

Orders are processed very quickly once they come in, so please let us know as soon as possible if there are any changes by sending an email to help@getbeerfridge.com. You are responsible for reviewing order details before placing an order. While we cannot add or substitute items in orders once they have gone through, we are happy to field requests to change other order details, though we cannot promise that we will be able to accommodate changes.

Please shoot us an email at help@getbeerfridge.com with your order number and the correct address as soon as possible, and we will update your shipping label accordingly.

In the event that your beer or merch order is damaged, or if you receive the wrong merch or beer, we will issue a full refund. We are not currently able to offer exchanges, except sometimes in cases of damage to merchandise. Please see below for more specific details.

Please send an email within one week of receiving the product with your order number and photos of the damage to help@getbeerfridge.com. Upon receipt of your message, we will initiate a refund per damaged can. Due to limited inventory, we are not able to offer replacements. Once processed, you should see the funds in your account in about 4-5 business days.

Please send an email within one week of receiving your product with your order number and photos of the item in question to help@getbeerfridge.com. Upon inspection of the damage we will send out a replacement. In the event that we are sold out of the item, we will initiate a full refund.

Please send an email within one week of receiving the product with your order number and photos of the beer in question to help@getbeerfridge.com. Upon receipt of your message, we will issue a refund for the full amount of the missing beer and your shipping costs. Due to limited inventory, we are not able to offer replacements. No need to send the beer back, however! It’s on us. Once processed, you should see the refund in your account in about 4-5 business days.

Please contact us at help@getbeerfridge.com with your order number and details of the error within one week of receipt. We will send you a prepaid packing label so that you can return the incorrect item. Returned items must be unused and unwashed, with original packaging and tags attached. We will not issue a refund if the product is broken or damaged upon return due to improper packaging. Once we receive the returned item, we will send the correct merch your way!

We do not accept beer returns. You are responsible for reviewing your order details before placing your order. If you do find an error, please reach out to us as soon as possible. Because we process and ship orders quickly after orders are placed, we cannot guarantee that we can accommodate modifications. We are confident that the beer we are sending out is some of the best out there! However, if you feel that there is a quality issue, we want to know about it! You can reach out to us at help@getbeerfridge.com with details and photos (if applicable), and we will make a determination on a case by case basis.

If you would like to return merchandise, please contact us at help@getbeerfridge.com with your order number and details of the error within one week of receipt. Returned items must be unused and unwashed, with original packaging and tags attached. We will not issue a refund if the product is broken or damaged upon return due to improper packaging. We will send you a packing label, which you can print at home and once we receive your item, we will issue a refund minus the cost of return shipping. You can expect to see the funds in your account in 4-5 business days. We do not offer exchanges at the moment, but you may place a new order for the correct item.

At Beer Fridge, our number one priority is the safety of our team, our partners and our customers. Since the outbreak of COVID-19, we have followed CDC guidelines to put in place rigorous health and safety protocol to ensure that we are protecting everyone to the best of our ability.

As the pandemic situation continues to shift, it is possible that we will experience delays or disruptions in our shipping process. We will be sure to communicate clearly if this is the case, and resolve any issues as soon as we can.